Refunds are processed based on the cancellation timeline relative to your trek departure date.

All refund requests must be sent to hello@wifly.travel with your booking reference.

7+ days before departure: 100% refund of advance (minus 3% processing fee).

3–6 days before departure: 50% refund of advance.

Less than 3 days before departure: no refund.

Approved refunds are processed within 7–10 business days to the original payment method.

If we cancel a trek for any reason (weather, permits, low enrolment), you receive a 100% refund or the option to reschedule at no extra cost.

No-shows or mid-trek dropouts are not eligible for any refund.